These are tough times for travelers
Flying or driving, be prepared for bumps along the way
![]() David Mcnew / Getty Images file Whether it’s the frustration of flying or $4-per-gallon gas, the summer travel season is shaping up to be among the most challenging in years. |
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According to the Travel Industry Association (TIA), the non-profit trade group that represents the U.S. travel industry, Americans are expected to take more than 327 million leisure trips during June, July and August this year. That’s equivalent to 109 million trips a month, 3,554,348 trips per day and a skosh over one trip for every man, woman and child in the United States.
Clearly, somebody out there is still traveling this summer. They may not be going as far — or spending as much or staying as long — but they’re definitely going.
Such numbers, of course, don’t mean much without context. The total, which is based on one person taking one trip, represents a projected decline of 1.2–1.5 percent from last year. Whether it’s the frustration of flying or $4-per-gallon gas, the summer travel season is shaping up to be among the most challenging in years.
“It’s a combination of psychology and discretionary income,” says Douglas Shifflet, whose company, D.K. Shifflet & Associates, surveys 60,000 travelers a month. “People are looking at their credit card bills, and they’re facing trade-offs. Yet they’re still saying they want to travel.”
If you’re planning on hitting the road or catching a plane over the next month and a half, here’s what you’re likely to find ...
Fewer people are flying — and who can blame them?
Fares
Last summer, Brenda Chaney, a sociology professor at Ohio State University, flew from Columbus to Austin, Texas, three times to visit her daughter. This year, she says, she’s only going once: “Last May, the fare was less than $200. This year, all we found was $300-plus.”
“It all depends where you sit in the country,” says Rick Seaney, CEO of Farecompare.com, an airline-ticket research site. “If you live in a small city, fares might be up 50–70 percent over last year; if you live in a bigger city or one served by Southwest, they may be up only 10–15 percent.”
But average increases don’t tell the whole story, says Seaney, who keeps a running tally of airfare hikes to gauge the cost of flying. In 2007, he notes, the six legacy airlines tried to raise fares 23 times, 17 of which were successful (meaning the increase was matched by the competition). “There have been 21 attempts so far this year — 15 were successful — and that was by early July.”
We may, however, be reaching the point where those increases hit the wall of consumer resistance. During the first half of the year, the Big Six airlines carried 5 million fewer passengers (228 million) than a year earlier, and in June, revenue passenger miles, the standard metric for paying traffic, was down anywhere from 1.5 percent (US Airways) to seven percent (Delta).
Fees
Like them or not, surcharges and à la carte fees are here to stay. Among the newest and most annoying: $2 for soft drinks (US Air), $25–$100 for frequent-flier award redemptions (Delta and Northwest) and $15 to check even a single bag. Originally initiated by American in May, first-bag fees are now also being charged by Northwest, United and US Air — although the implementation date varies.
In fact, several airlines have begun stationing additional employees — aka, “the luggage police” — throughout the terminal to “assist” (i.e., charge) passengers trying to carry check-worthy bags on board. Even those who follow the rules should be prepared for long delays and heated discussions at the ticket counter and security.
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“If you asked me three months ago, I’d say passengers were upset about being nickeled and dimed and quartered,” says Seaney. “Now, the fees have sunk in and people are figuring out ways to get around them when they can.”
Snafus
Floods in the Midwest, tornadoes in the Plains states and hail and high winds down South — despite steadily improving figures through May, the airlines’ on-time performance hit the skids in June. According to FlightStats.com, less than 71 percent of flights arrived on time during the month, down from nearly 79 percent in May.
And there’s no reason to think things will improve any time soon. The nation’s major airports remain terribly congested — barely half the flights at Newark, LaGuardia and JFK were on time in June — and efforts to cap flights, shift schedules and reconfigure airspace don’t seem to be helping. Last week, the U.S. Government Accountability Office released a report predicting that such efforts “will have a limited effect on reducing delays during summer 2008.” One or two good storms, and we’re looking at 2007 all over again.
The fallout
High fares, rising fees and more snafus — and there’s no relief in sight. As TIA has noted, millions of people will continue to travel this summer, but fewer of them are taking to the skies. Fuel costs have already pushed six smaller U.S. airlines into bankruptcy since last December — one, Frontier, is still flying — while larger, better-funded airlines are parking planes and cutting unprofitable routes as fast as they can.
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“Fifty-nine airports that had commercial service in 2007 don’t have any today,” says David Castelveter, vice president of communications for the Air Transport Association (ATA). “Another 38 have it, but won’t at some time in 2008.”
The most extreme cuts won’t happen until after Labor Day, but travelers are already feeling the pinch and planning for worse to come. “We can afford to travel now,” says Brenda Chaney, “but the question is, What will we give up later because we paid more now? With the uncertainty of the economy, I don’t feel we can take that chance.”
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